Delivery Information
Most orders are processed within 24-48 hours (excluding weekends and holidays) after receiving your order confirmation.
Processing Time
Orders are not processed or shipped on weekends or holidays. During peak seasons, processing may take an additional 1-2 business days.
Shipping Methods
We offer several shipping options to meet your needs:
- Standard Delivery: 3-5 business days
- Express Delivery: 1-2 business days
- Same-Day Delivery: Available in select cities (orders must be placed before 12 PM)
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout:
- Free Shipping: On all orders over Rs. 1450
- Standard Shipping: Rs. 150 for orders under Rs. 1450
- Express Shipping: Rs. 300 flat rate
- Same-Day Delivery: Rs. 200 flat rate (where available)
Note: Prescription medications may have different shipping requirements and timelines.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the link provided in this email.
Delivery Issues
If your tracking information shows that your package was delivered but you have not received it:
- Check with neighbors or your building reception
- Contact your local post office
- If still missing, contact us within 7 days of the delivery date
Damaged or Lost Packages
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately at liferxshop.info@gmail.comwith:
- Your order number
- Photos of the damaged items (if applicable)
- A description of the issue
For any shipping-related questions, contact our customer support: